No Brokerage Technology Backbone – How we got into this mess!
Brokers large and small, face significant challenges they did not face 20 years ago. Profit margins have eroded and control over their independent contractors has been minimized. The consumer has taken on a much more vocal role in the process and is forcing transparency and responsiveness never before experienced. Some of these challenges are related to technology and the advance of the Internet while others are cultural challenges that have come about through the changing broker/agent relationship. Most Brokers really do not have a clear view of their operations from front to back today. With increased expenses and aggressive competition [...]