Is it time for a MLS “Light” product solution?

I have spent the last couple of hours reviewing verbatim comments from a member satisfaction survey for one of the largest MLSs in the United States. While they have outstanding satisfaction scores overall we always like to look at those that are less satisfied than average to better understand what could improve satisfaction. One of the themes that came through loud and clear with the less than satisfied was the need for simplicity. Many said things like “there are too many bells and whistles", “just want to “get in and get out” of the system quickly and that’s not possible [...]

By |2018-05-03T21:25:42-07:00April 30th, 2011|Main category, MLS Insights|0 Comments

Why IDX at all? A response to 7DS Associates

I cannot speak for The Realty Alliance, Leading RE or any other brokerage. But I can summarize the sentiments of WAV Groups’ broker clients.  This will hopefully shed some light on the question of IDX usefulness, and the issues that are concerning brokers across America representing 200,000 REALTORS. Brokers are upset with recent changes to NAR’s model IDX rules and regulations. Brokers claim that the two recent modifications to IDX, and a third policy revision under consideration; NAR’s MLS Policy Committee failed to contemplate (or appreciate) who owns the data and who is legally responsible for it. The first policy change extended IDX [...]

By |2018-05-03T21:25:42-07:00April 30th, 2011|Broker-Agent Information, Main category|0 Comments

Apple now the 5th best selling computer brand in the world!

According to a study released by Canalys today,  Apple fueled the 7% growth of the computer market in Q1, 2011. According to Canalys, pad shipments reached 6.4 million units worldwide. Apple accounted for 74% of these shipments, while other vendors struggled to bring competitive products to market. Canalys expects that next quarter will see a significant change in the market, with products appearing from Acer, Asus, LG and RIM. This continued growth suggests that the iPad and other pad devices are here to stay. They seem to be moving past devices that are purely for games and entertainment and into [...]

Looking for better ways to announce a system upgrade with your members? Check out this great example!

Whenever we conduct member satisfaction surveys for MLSs, there are many suggestions from members about ways to improve MLS tools and services.  Of course, many MLSs listen to their clients and make the requested changes.  Over time these improvements help to increase the overall satisfaction of the MLS with its members. Here’s a way to jump start the process of improving customer satisfaction.  Make sure that your subscribers know that you are listening and responding by giving them credit for making the suggestion in the first place. Here’s a great example of this I wanted to share with you.  There [...]

By |2018-05-03T21:25:42-07:00April 27th, 2011|Main category, MLS Insights|0 Comments

Realtor.com iPad App released

Yesterday, under the cloak of embargo, Realtor.com released the iPad app to the media. Errol Samuleson, President of MOVE provided us with a walk through of some really great technology, calling it the Etch A Sketch of mobile real estate search. If you are familiar with the popular iPhone, Android, and Windows Mobile applications by Realtor.com, then you know that they have done an admirable job of providing a top of class mobile search product. Like its mobile brethren, the iPad is no different. All in all, it is a great start. Some features I liked are the ability to [...]

Looking for ways to make your Association more valuable? Take credit for your MLS

Many times when I speak with Association Executives they tell me how they wish they could play a more vital role in solving the technology needs of its members. Here’s a simple idea to consider…..why not take advantage of all of the great services and technologies and training classes your regional MLS offers?  Many MLSs offer terrific consumer-facing websites, for example.  For example, few association sites I visit feature the MLS Consumer facing website on their websites.  Property search has been proven to to be the best way to generate consumer traffic yet few Associations are taking advantage of framing [...]

By |2018-05-03T21:25:42-07:00April 26th, 2011|Main category, MLS Insights|0 Comments

Looking to make your MLS more profitable? How about improving the earth along the way too?

Are you as worried about our planet as I am?  We continue to destroy it without considering the consquences. As a mother of a young child, I would really like to find ways I can create a positive impact on the planet she will be living on in the future. While I don’t believe I can come up with a way to reduce the amount of oil used in auto engines or eliminate jet fuel from our air supply, I do believe I can help influence our own businesses.  The technology exists. We just need to embrace it and make [...]

By |2018-05-03T21:25:43-07:00April 25th, 2011|Main category, MLS Insights|0 Comments

MLSs across the U.S. helping consumers to get into homes

Three more MLSs announced today that they will offering a great new service that helps connect consumers to a myriad of downpayment assistance programs around the United States. The program called Workforce Resource helps agents promote downpayment assistance programs that will help their clients be able to afford homes because they will receive help with the downpayment.  Within the MLS system each listing is tagged with the type of downpayment assistance program(s) available for that home. These forward looking MLSs now join NorthstarMLS and Empire Access MLS to cover 23 million Americans in 10 states served by over 90,000 REALTORS® [...]

By |2018-05-03T21:25:43-07:00April 25th, 2011|Main category|0 Comments

MOVE (listhub) renews syndication agreement with Zillow.com

ListHub operator Move, Inc., (NASDAQ: MOVE) and Zillow, Inc., today announced a long term content syndication agreement for the ListHub publishing network.  ListHub is the largest online syndicator of real estate listings to real estate web sites and provider of performance reports for brokers, franchises, and Multiple Listing Services. ListHub is Zillow’s largest listings syndication partner. This agreement confirms Zillow and Move’s commitment to the publishing and syndication of  accurate MLS real estate listings. As a result of the new agreement, ListHub will continue to send approximately two million listings to Zillow directly from 358 MLSs every day representing 40,000 brokers throughout the [...]

MLS and Cloud Computing

There are some technology companies in real estate who love Cloud Computing. Many of the nations’ most significant websites use it to host their applications, include foursquare. But be aware, there are risks - Imagine the frustration of agent and brokers would express if they tried to login to the MLS or other business critical system, and got a similar message to this.  

WAV Group

WAV Group always begins with a clear understanding of the needs and objectives of the customer as well as the end user.  Our team can help you outline a new strategic direction for growth, product or service improvement. We can help you better understand your member and clients needs by proven research methodology. We can assist you to make wise technology decision and stay with you and drive implementation. In short, we work with your organization to help you successfully reach your specific business objectives! WAV Group always begins with a clear understanding of the needs and objectives of the [...]

By |2018-05-03T21:25:43-07:00April 20th, 2011|Our Company, Our Services, Strategic Planning|0 Comments