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When support calls started piling up and member expectations shifted to 24/7 service, MIBOR REALTOR® Association faced the same challenge every MLS and association is feeling right now: how to deliver faster, smarter, always-on support without losing the personal connection members count on. This case study shows exactly how MIBOR solved that problem. You’ll see how they implemented Ardi, an AI-powered assistant from Voiceflip, in just three weeks — and how that decision transformed their member experience.
In this report, you’ll discover what worked, what surprised them, and what results they achieved in the first 90 days — including 3,200 member inquiries handled, 540 staff hours saved, and 75% of questions answered instantly. More importantly, you’ll see a real-world roadmap for bringing AI into your own organization the right way. Whether you lead an MLS, an association, or a member-driven organization, this is the blueprint for blending technology and trust.
Download for free with code Ardi at checkout
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Your MLS organization is not immune to the “new normal.” Remote work was a growing trend before the pandemic made it an essential part of day-to-day operations for the industries that could manage it. Now that vaccines are available and COVID-19 protocols are changing, the question that many industries are dealing with is whether they should continue to work remotely or not. The real estate industry is one that was able to successfully navigate the pandemic shut downs and now must answer the reopening question. WAV Group has surveyed over 100 MLS and associations about how they are evaluating and answering this very important question that will shape the new normal for years to come.
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Site licenses have created a circumstance where the many (all MLS subscribers or brokerage agents) are paying for services used by the few that use a service.
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This paper addresses the impact of allowing indexing of IDX listings and the unclear language in the NAR policy.
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This national survey of 400 U.S. homeowners reveals how concerns about natural disasters are shaping real estate decisions — and what MLSs and brokers can do to help their agents address those concerns. The findings show that rising insurance costs, questions about property value, and uncertainty around disaster response are top of mind for consumers. Most importantly, the majority of homeowners believe it’s the real estate agent’s responsibility to disclose flood risk. That expectation puts agents on the front line for risk conversations and makes MLS and broker support critical. Inside, you’ll find actionable recommendations for providing agents with the data, education, and disclosure best practices they need to meet consumer expectations. From integrating risk information into listings, to offering training on interpreting flood maps, to developing member resources for disclosure compliance, this 10-page report offers practical steps you can implement immediately. Download your copy today and use it to strengthen trust, improve transparency, and position your agents as informed, reliable guides in an era of heightened risk awareness.
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Unlock a wealth of valuable information and gain deep insights into the migration patterns observed during the pandemic with our latest study. Our full report provides an analysis of the factors influencing relocation decisions, allowing you to make informed decisions based on real data and trends. One of the big questions we examined was: Are people returning to their pre-pandemic locations? Our study delves into this, revealing that only a small 4% minority have actually moved back. Find out why and gain a better understanding of the long-term impact of the pandemic on residential preferences. Decipher the Reasons for Relocation: Discover the top motivating factors behind people's decisions to move during the pandemic. Our study reveals that an improved lifestyle and proximity to family were key drivers. By understanding these factors, you can align your offerings to meet the evolving needs and desires of potential customers. Don't miss out on this invaluable resource! Our full migration study provides an understanding of the factors influencing relocation decisions during the pandemic.
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This paper highlights a case study about adoption trends in the State of Florida. The paper examines the adoption trends in Florida, among the pioneers in launching a statewide transaction management platform. The results are very encouraging for the future adoption of transaction management.
