The Mid-Carolina Regional Association of REALTORS® is seeking a dynamic Chief Executive Officer to drive strategic growth, member engagement, and operational excellence in the heart of Pinehurst, NC—a world-renowned golf destination and luxury second-home hotspot.

Chief Executive Officer
Mid-Carolina Regional Association of REALTORS® (MCRAR)
 Pinehurst, North Carolina

Ready to lead in one of the most beautiful and stable real estate markets in the country?

Home to the USGA and 40 golf courses in just 15 miles, Pinehurst offers an unmatched lifestyle with a real estate market fueled by affluent second-home buyers and a deeply rooted sense of community.

What You’ll Do:

  • Serve as the chief strategist and trusted advisor and partner to the Board of Directors
  • Lead one of the most customer-centric Associations in North America
  • Ensure member retention by driving home the value of the Association with education, events, and programs that matter to REALTORS®
  • Lead organization into the future with corporate disciplines in strategic planning, action plans and specific performance measurements to track progress 
  • Position the organization as a leader in the community and build strong relationships with brokers, the media, and economic development leaders
  • Lead and mentor staff to create exciting career paths and encourage them to deliver exceptional service to over 800 REALTOR® members
  • Champion innovation to strengthen MCRAR’s value, voice, and visibility
  • Profit from being a shareholder of HIVE MLS, one of the most progressive, customer-centric MLSs in the country. 

Below is the Full Job Description for your Review.

We would be happy to answer questions and work with you to submit your application, Please submit your resume and cover letter at this link: Application for CEO of MCRAR

 

Chief Executive Officer Job Description

Overall Goal of the Position

To cultivate a passionate, engaged, and well-educated membership that understands, appreciates, and loyally supports the Association. The CEO will champion education, advocacy, engagement, and leadership development, fostering a strong professional culture that empowers REALTORS® to build lifelong client relationships in a thriving real estate environment.

Key Responsibilities & Leadership Qualities

Member Service & Experience

  • Creates a member-centric culture focused on outstanding service, seamless application and billing processes, and consistent engagement.
  • Constantly improves programs and operations to ensure the Association and Hive MLS remain indispensable to members.
  • Identifies opportunities to surprise and delight members with new offerings, technology, and educational experiences.
  • Integrates AI and emerging technologies to streamline operations and personalize member experiences.

Strategic Communication

  • Effectively communicates the value proposition of the Association to busy real estate professionals.
  • Promotes clear, concise, and consistent messaging through multiple channels and in collaboration with leadership.

Financial Stewardship

  • Demonstrates strong financial management skills, ensuring profitability and fiscal health.
  • Develops transparent financial reporting that builds confidence among leadership and eliminates unnecessary re-approvals of budgeted expenses.
  • Advocates for diversified, non-dues revenue streams to ensure long-term financial sustainability.

Leadership Development & Governance

  • Recruits and mentors emerging leaders for committees, board service, and officer roles.
  • Facilitates or encourages leadership training programs to ensure a steady pipeline of future leaders.
  • Works in partnership with the Board to develop and execute a strategic plan with clear Key Performance Indicators and measurable impact.

Staff Leadership

  • Provides visionary, compassionate leadership to staff, fostering a collaborative and high-performing work culture.
  • Oversees all hiring, evaluation, and termination decisions.
  • Advocates for competitive compensation, career development and retention strategies to build and sustain a stable and skilled team.

Education & Professional Development

  • Delivers dynamic, forward-thinking education programs aligned with evolving market and consumer needs.

Association Marketing and Events

  • Plans and executes all major Association meetings and member-facing events.
  • Drives home the specific and impactful ways MCRAR delivers tangible value to help agents and brokers be more successful 
  • Outlines and executes a comprehensive marketing plan to effectively promote education, events, RPAC, advocacy wins/asks and partners with Hive MLS to promote new technologies/enhancements, tech training and MLS policy changes.
  • Serves as spokesperson in coordination with Association officers.
  • Builds strong relationships with local media to share market updates, industry news and consumer success stories

Advocacy & Community Relations

  • Engages with local officials and policymakers to protect property rights and promote a healthy real estate environment.
  • Trains and positions REALTORS® as community leaders and housing advocates.
  • Participates in local development initiatives that support homeownership and rental housing.

Relationship Building

  • Maintains strong, trust-based relationships with brokers, top producers, affiliates, and educators.
  • Listens closely to member needs and collaborates with staff to develop timely, relevant solutions.
  • Establishes and nurtures peer networks with Association Executives across the country and actively participates in state and national forums, PAGS and workgroups.

Organizational Agility & Risk Preparedness

  • Proactively identifies necessary policy, bylaws, and governance changes to ensure the organization remains nimble, responsive, and effective.
  • Partners with leadership to evaluate potential risks and develop readiness strategies.

Visionary Leadership

  • Demonstrates courage to make difficult decisions that are in the best interest of the members—even when it may carry personal risk.
  • Brings energy and enthusiasm to innovation and embraces performance incentives tied to strategic outcomes.

MLS & Technology Integration

  • Collaborates with Hive MLS and other Chief Staff Officers to enhance the value and impact of MLS services.
  • Helps shape MLS strategy through insight, feedback, and active promotion among members and brokers.
  • Proactively reaches out to AE peers to create opportunities for further Hive MLS expansion

The Ideal Candidate Will:

  • Be a confident and compassionate leader with high emotional intelligence.
  • Possess a deep understanding of the real estate industry, association management, and MLS ecosystems 
  • Possesses a passion and ability to adopt AI-based systems to improve the efficiency and effectiveness of the organization. 
  • Thrive in an environment that demands creativity, flexibility, and decisiveness.
  • Be excited to lead with integrity, transparency, and member-first passion.

Specific Responsibilities:

Governance & Board Relations

  • Attends all meetings of the Board of Directors and Executive Committee and keeps leadership fully informed of key operations, risks, and opportunities.
  • Maintains official minutes for Board, committee, and Association meetings, ensuring accurate record-keeping and timely distribution.
  • Serves as an ex officio, non-voting member of the Board of Directors and Executive Committee.

Committee & Volunteer Support

  • Provides staff support and guidance to committee chairs to ensure productive meetings and outcomes aligned with strategic objectives.
  • Ensures committee recommendations are submitted to the Board for timely review and action.

Membership Operations

  • Oversees dues billing and enforces membership policies regarding delinquency and termination in accordance with Association Bylaws.
  • Leads initiatives for membership promotion, onboarding, and retention and evaluates progress regularly.

Association Events & Communications

  • Plans and executes all major Association meetings and member-facing events.
  • Serves as spokesperson in coordination with Association officers.

Compliance & Records Management

  • Ensures timely compliance with NAR’s Core Standards requirements.
  • Oversees the protection, security, and appropriate retention of all Association files, legal records, and member databases.