About Victor Lund

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So far Victor Lund has created 1336 blog entries.

CRM Tools Solve the Problem of Agent and Client Retention

Real estate brokerages waste valuable growth opportunities by over-focusing on new client adoption and agent recruitment instead of implementing solutions for the retention of both. Industry research shows that repeat clients spend 67% more than first-time clients, so agent and client turnover reduces a brokerage’s potential return-on-investment (ROI) for marketing and training dollars. The key to capturing these high yield sales is enabling agents to efficiently communicate with clients throughout the sales process and beyond. A Customer Relationship Management (CRM) solution significantly boosts the ability of agents to foster long-term relationships, driving repeat—and more profitable– sales. The potential benefits of [...]

By |2018-05-03T21:23:06-07:00August 31st, 2016|Broker-Agent Information, Clients|Comments Off on CRM Tools Solve the Problem of Agent and Client Retention
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NNRMLS Shares Best Practice for Data Management

The Northern Nevada Regional MLS could be considered a middle tier MLS, ranking around the top 100 largest MLSs in the nation. There are approximately 728 MLSs today, down from 750 in the past 6 months. As consolidation runs rampant across America’s MLS, NNRMLS has become a shining light of MLS excellence. Shelley Specchio, CEO of NNRMLS credits a combination of strong broker relationships and the influence of the Council of MLS as keystones for keeping NNRMLS well positioned to serve their brokers, especially in areas of Data Management. Data Management for MLS has three themes. The first theme is [...]

By |2018-05-03T21:23:06-07:00August 30th, 2016|MLS Insights, Virtual Office Website Series|Comments Off on NNRMLS Shares Best Practice for Data Management
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Gurtej Sodhi Promoted

Two years into being assigned the role of the Chief Strategist in addition to being Crye-Leike’s Chief Information Officer, Gurtej Sodhi has been promoted to the position of Chief Information & Operations Officer for the Crye-Leike Group of Companies. In his new role, Sodhi is chartered with the responsibility of ensuring that all the business units utilize the best systems and processes to operate in the most effective and productive manner. He reports directly to the Chief Executive Officer & Chairman Harold Crye, Technology, systems, and processes are all becoming critical to achieving maximum efficiency, noted Crye. “Gurtej has successfully [...]

By |2018-05-03T21:23:06-07:00August 30th, 2016|Press Releases, Strategic Planning|Comments Off on Gurtej Sodhi Promoted
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How Does Howard Hanna Do It?

The title to this article may very well become the title of a book someday. The story of Howard Hanna’s ascension to the pinnacle of real estate brokerage in America is certainly one for the Library of Congress. By and large, their growth has come from two streams – market expansion in existing offices and acquisition. Oddly, not much has come from property value growth. I remember my early days in real estate. I was at a conference somewhere and Alain Pinel was speaking about the growth of his namesake brokerage. When asked about his success, he replied along the [...]

By |2018-05-03T21:23:06-07:00August 24th, 2016|Broker-Agent Information|Comments Off on How Does Howard Hanna Do It?
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Georgia MLS Launches Black Knight’s Paragon MLS System

JACKSONVILLE, Fla., Aug. 23, 2016 /PRNewswire/ — Black Knight Financial Services (NYSE: BKFS) announced that Georgia MLS(GAMLS) has launched the Paragon MLS system after a smooth and successful conversion process. GAMLS extended its long-term partnership with Black Knight by signing a multi-year agreement to use Paragon, Black Knight’s comprehensive, leading-edge MLS system that offers intuitive and straightforward navigation, cross-browser compatibility, multi-tasking capabilities and access from mobile devices. GAMLS is one of the largest multiple listing service (MLS) organization in the Southeast, with over 3,100 offices and more than 31,000 agents and appraisers.  “We are committed to providing smooth implementations and exceptional [...]

By |2018-05-03T21:23:07-07:00August 23rd, 2016|MLS Insights|Comments Off on Georgia MLS Launches Black Knight’s Paragon MLS System
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Enroll for WAVes of Change Today!

WAVes of Change is a quarterly webinar series that is produced to keep executives and board members current on industry changes and opportunities for operational excellence. Program Overview The WAVes of Change Webinar Series is designed to empower Association, MLS and Broker professionals across North America to make well-informed decisions that help propel their organizations forward. The series is intended to educate your staff, Board of Directors and other invited guests without having to attend multiple events and read scores of journals and research reports. Because WAV Group works with several MLSs, Associations, Brokerages and Technology Companies we bring several [...]

By |2018-05-03T21:23:07-07:00August 16th, 2016|WAVes of Change|Comments Off on Enroll for WAVes of Change Today!
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The Refugee Olympics

Please welcome Camilla Harvey to the team at WAV Group. She has been with the firm for about 9 months. She is now a permanent resident of the United States seeking citizenship. Prior to joining WAV Group, Camilla spent time in West Africa understanding the plight of people living in Ghana. She brings a perspective to WAV Group that enriches our office culture. Camilla and I were looking at the Olympic medal count during a break and we recognized a new nation called “The Refugee Olympic Team.” Camilla followed her intrigue and researched this odd group bringing forth this article [...]

By |2018-05-03T21:23:07-07:00August 16th, 2016|Main category|Comments Off on The Refugee Olympics
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Shady Discount Broker

As a consumer, I seek to keep myself aware of services offered by brokerage firms across the county. It’s a bit of a passion of mine. A story run byNBC caught my eye: “New Real Estate Technology from Homecast Empowers Home Sellers to Sell Without An Agent.” As I browsed through it, my stomach began to churn a bit. First off, they seem to talk about being a technology company, but most the article talks about how they advertise listings on third party listing websites – specifically Realtor.com, Zillow, and Trulia, but also on the MLS. They offer to represent [...]

By |2018-05-03T21:23:07-07:00August 16th, 2016|Main category, MLS Insights|Comments Off on Shady Discount Broker
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Zillow Group Buys Bridge to Go Upstream

Zillow Group announced the purchase of Bridge Interactive, making them the provider of listing input in a number of MLSs, and the data distribution manager in many others. In some ways, Bridge Interactive is like Upstream, but not a competitor. Bridge is about helping brokers solve data problems and may become a conduit that more easily permits Upstream to allow brokers to deliver listing content to MLSs. Throughout the process of developing the Request for Proposal for Project Upstream, the technology workgroup evaluated many technology offerings. At the end of the day, there were three pieces to the Upstream puzzle that [...]

By |2018-05-03T21:23:08-07:00August 16th, 2016|MLS Insights, Press Releases|Comments Off on Zillow Group Buys Bridge to Go Upstream
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Impact of CoreLogic and Graphiq Deal

Earlier this month, Santa Barbara based Graphiq and CoreLogic announced an agreement between the two companies. As it turns out, Graphiq has been providing services to other areas of CoreLogic before expanding their relationship to the Real Estate Solutions group managed by Chris Bennett. Graphiq is a company that takes big data and turns it into something they call Visualizations (think graphs and charts). There are two features which make Graphiq unique. First is that Graphiq can handle CoreLogic’s volume of property data and second, they provide visualizations that are embeddable, update dynamically, and can be accessed using an API. [...]

By |2018-05-03T21:23:08-07:00August 16th, 2016|Broker Technology Research, Main category|Comments Off on Impact of CoreLogic and Graphiq Deal
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Baird and Warner Dropping Big Bombs

With great interest, WAV Group noticed that Baird and Warner announced in July that they are partnering with BombBomb™ in offering their video solution. Historically, WAV Group has always understood BombBomb as an agent video solution. We believe that Baird and Warner may represent the largest firm to deploy their solution across their enterprise. We caught up with Laura Ellis, President of Residential Sales at Baird and Warner to understand the strategy. For Baird and Warner, many agents in their company had found BombBomb on their own.  This is how the company started to become aware of the service. Overall, [...]

By |2018-05-03T21:23:08-07:00August 16th, 2016|Broker-Agent Information, Main category|Comments Off on Baird and Warner Dropping Big Bombs
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UpstreamRE, NAR, and Real Estate Standards Organization Join xDTM Standard Advisory Board

SAN FRANCISCO, July 28, 2016 /PRNewswire/– Reflecting the strategic and operational importance of eSignature and Digital Transaction Management (DTM) across the real estate, property management and mortgage industries, thought-leaders Alex Lange from UpstreamRE, Bob Goldberg from National Association of REALTORS®, and Jeremy Crawford from the Real Estate Standards Organization (RESO) today added their expertise to the xDTM Standard Association’s advisory board. The xDTM Standard provides in-depth guidelines and best practices that Digital Transaction Management vendors should address to create a trusted online environment for their customers, including data ownership, transparency, security and the ability for data integration across applications. This is [...]

By |2018-05-03T21:23:10-07:00July 29th, 2016|Broker-Agent Information, Main category|Comments Off on UpstreamRE, NAR, and Real Estate Standards Organization Join xDTM Standard Advisory Board
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