New Opportunities for Form Simplicity, Tech Helpline

The big buzz in November at the National Association of REALTORS® Convention in San Diego was all about transaction management. The move by NAR to make one solution available as a member benefit was a major validation of the crucial business role that forms and transaction management technology play in streamlining the real estate process. Forms and Transaction Management must be universal to achieve the ubiquitous mission of paperless real estate transactions. For more than a decade, Florida’s state Realtor association, Florida Realtors®, has been providing technology solutions created by Realtors for Realtors. Nearly five years ago, the association launched [...]

By |2018-05-03T21:23:25-07:00January 21st, 2016|Broker Technology Research, Main category|Comments Off on New Opportunities for Form Simplicity, Tech Helpline

MRIS and Trend Take Next Step Down The Aisle

Courageous, Unselfish,  Forward Thinking, Thoughtful – those are the adjectives that Association shareholders, brokers and agents are using to describe the merger of Metropolitan Regional MLS and Trend MLS. In an announcement today, the firms announced that they are now offering a combined data feed. This means that any technology service provider can get one data feed from both markets, reducing the costs associated with managing multiple feeds and normalizing data. Unified Feed is Designed for Participant Brokers Rockville, MD and King of Prussia, PA – Metropolitan Regional Information Systems, Inc. (“MRIS”) and The Delaware Valley Real Estate Information Network, [...]

By |2018-05-03T21:23:26-07:00January 12th, 2016|Broker Technology Research, Main category, MLS Insights, Press Releases|Comments Off on MRIS and Trend Take Next Step Down The Aisle

Stop Buying Technology

It’s the season. WAV Group is fielding satisfaction surveys to determine how agents and brokers use or don’t use technology offerings. We even encounter a curious situation where we are measuring satisfaction with broker solutions and MLS solutions in the same market. Sometimes the easiest answer to a strategy is the simplest. What WAV Group sees today is that less is more. Too many technology solutions is real estate have feature creep. Regardless if it is a broker CRM or the MLS system – they are too complex.  In real estate technology, usability trumps functionality. Change is Hard The most [...]

By |2018-05-03T21:23:27-07:00December 16th, 2015|Broker Technology Research, Main category|Comments Off on Stop Buying Technology

Solving for Technology-Confused Agents

WAV Group supports organizations (Brokers/MLS/Associations/Franchises) to develop support services for the technology applications used by agents. To kick off these programs we audit the systems that an agent has access to. This is an administrative process whereby we inventory all of the tools that they access from any source. 7 Sources of Real Estate Agent Technology (with one common example) National Association of Realtors – RPR State Association of Realtors – Forms Local Association of Realtors – Lockbox Multiple Listing Service – MLS system Franchise – lead management Brokerage - eMail Self – website The Big Problem: 7 different channels [...]

By |2016-07-02T04:32:55-07:00November 11th, 2015|Broker Technology Research, Broker-Agent Information, Main category, Our Services|Comments Off on Solving for Technology-Confused Agents

Boost Your Member Satisfaction by offering RE Technology

Real estate agents and brokers are overwhelmed by technologies. Telemarketers pitching the latest and greatest gimmick inundate them. We have been changing this since 2010 and now serve 750,000 MLS and Association subscribers with straight shooting information. Let's meet at NAR to discuss this top rated solution for your area. Trust the Real Estate Technology Leader RE Technology is an online source where agents and brokers can learn about how to use technology to win more listings, sell homes more quickly, and maintain stronger relationships with past clients. Currently agents and brokers have access to thousands of articles and product [...]

By |2018-05-03T21:23:29-07:00November 11th, 2015|Broker Technology Research, Main category, Our Services|Comments Off on Boost Your Member Satisfaction by offering RE Technology

Case Study: Finding the right Transaction Management system for your firm

WAV Group has just published a case study examining enterprise-level transaction management systems WAV Group Consulting works with real estate brokerages to perfect back office enterprise business. This case study tells the story of how Hunt Real Estate evaluated their choices for enterprise transaction management. The firm spans nearly a dozen MLSs across multiple states with a plethora of integration points for customer records, listing records, forms, and agent records.This case study is designed to represent a roadmap for other firms to consider when making such an important technology selection. Download the Hunt Real Estate case study HERE.

By |2018-05-03T21:23:29-07:00November 6th, 2015|Broker Technology Research, Main category, Our Services|Comments Off on Case Study: Finding the right Transaction Management system for your firm

Getting The Word Out Through Agents

WAV Group works with a number of different company types. We work with large brokerage and franchise organizations, technology firms, MLSs, and Associations of REALTORS. Our specialty is enterprise strategy and enterprise systems. For a long time now, we have seen our customer segments struggle with communications. “Agents Don’t Read” The chief complaint with communications in our industry is that agents don’t read. At WAV Group Communications we call that stinking thinking. Agents do read, but only things that they consider to be important to them. Most communications strategies are deployed through bulk email with open rates that rarely go [...]

By |2018-05-03T21:23:33-07:00October 15th, 2015|Broker Technology Research, Main category|Comments Off on Getting The Word Out Through Agents

Better Market Reports

Graphs, Actives, Pendings, Recently sold, yadda, yadda. I have been reviewing the market reports across a variety of brokerages recently. They all seem to be missing the same little touch of information – an AVM. What Is A Market Report? The definition of a market report is hard to pin down. They are automated reports that tend to change based upon the state of the consumer. If the consumer is actively looking to buy or sell, the market report is like a listing alert. If the consumer is not in the market, the market report is like a stock portfolio [...]

By |2018-05-03T21:23:33-07:00October 13th, 2015|Broker Technology Research, Main category|Comments Off on Better Market Reports

Brokers need full data transparency and unified standards, not self reporting

The room was filled with brokers, eager to hear how the real estate industry is beginning to make great strides in wrangling Big Data to the benefits of everyone: Brokers, agents and consumers. The three panelists on stage represented a broad spectrum of the industry: Rainy Hake, a well respected brokerage leader who oversees the Technology, Marketing, Training and Strategy departments for Alain Pinel Realtors; Trent Gardner, the CEO of ListTrac, known as the “Google Analytics for Listings;” and Jeremy Crawford, the dynamic MLS leader who heads up RESO (Real Estate Standards Organization) and the chief evangelist for the Data [...]

By |2018-05-03T21:23:34-07:00October 6th, 2015|Broker Technology Research, Main category|Comments Off on Brokers need full data transparency and unified standards, not self reporting

Brokers Partner On Technology

Long and Foster and Windermere are both brokerages that are family owned and operated. They are large firms and they struggle with build vs. buy whenever they consider a technology solution for their companies. Windermere supports 7000 agents across 300 offices. Long and Foster has over 200 offices supporting 11,000 agents. There are a number of technology solutions that each company builds and supports. Moxi Works, the technology company founded by the Jacobi family of Windermere, builds a plethora of core technology solutions used by Windermere. Moxi Works provides the Windermere broker website, co-branded agent websites, lead management, drip marketing, [...]

By |2018-05-03T21:23:35-07:00September 30th, 2015|Broker Technology Research, Main category|Comments Off on Brokers Partner On Technology

Tech Helpline Now Provides Support for One in Three REALTORS® in North America

Unless you are an agent who actually has Tech Helpline, you may not be aware of this agent-centric, genuinely friendly, U.S.-based tech support created by Realtors for Realtors. Here's a news release from the Florida Realtors® about their Tech Helpline services: “Friendly” U.S.-Based Staff Helps Agents Solve Computer, Software, and Smartphone Glitches Orlando, FL., (September 15, 2015) – During a hot real estate market, what happens when a real estate agent is printing a Purchase and Sale agreement and the printer freezes or the computer crashes? Today, nearly 400,000 Realtors throughout the U.S. and Canada now turn to Tech Helpline for [...]

Broker Members of The Enterprise Network Hit Mobile Milestone

We have been talking about mobile in real estate for far too long now. Two years ago Trulia, Zillow, and Realtor.com all announced that mobile was passing other methods of accessing their site. As brokers began to adopt mobile solutions, the debate about mobile browser vs. mobile app went on for an eternity until everyone put down their guns and agreed that the answer is both. One of the broker website service providers that we have been tracking is Booj or The Enterprise Network. They offer a good benchmark because of their unique client base. If you are not familiar, [...]

By |2018-05-03T21:23:37-07:00August 19th, 2015|Broker Technology Research, Main category|Comments Off on Broker Members of The Enterprise Network Hit Mobile Milestone