Buyer Search Feature in MLS Systems

MLS systems have had buyer-servicing portals for years. An agent configures a buyers search criteria, and the buyers representative and buyer are notified whenever a listing matches their search criteria. The system is elegant, informative and works perfectly. But there is a new feature trying to put down roots in this ecosystem that may introduce interesting results an enhanced buyer registration feature of the MLS. Many agents go to Tour Meetings and Office Meetings where they talk about buyer needs all in hopes of finding an agent with a listing. Curious really, since all of the listings are in the [...]

By |2018-05-03T21:25:52-07:00February 9th, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Buyer Search Feature in MLS Systems
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Jeremy Crawford moves up state to MLS Listings

In a press release it was announced today that Real Estate Technology Leader Jeremy Crawford Joins MLSListings, Inc. as Chief Information Officer Jeremy also recently became a father! Congratulations to Jeremy and his family. It must be hard to leave Sandicor where he and his team, under the leadership of Ray Ewing provided outstanding services to the brokers and agents of San Diego County. in 2010, Mr. Crawford was awarded the CIO of the Year Award (see post link below). At MLS Listings he will serve under the leadership of James (Jim) Harrison, CEO, Deb McManus and a host of [...]

By |2018-05-03T21:25:52-07:00February 8th, 2011|Broker-Agent Information, Main category|Comments Off on Jeremy Crawford moves up state to MLS Listings
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Rapportive for Real Estate

If you are a small company or want to have a personal account outside of business, you probably have a Gmail account. GMAIL account are also cool because they integrate so well with other contact and email rich technology platforms like Social Networks. As you probably know, you can inport all fo your GMAIL contacts into Facebook, Linkedin, Twitter, Skype, and an million other products by simply entering your gmail email address and password. One really cool think that is beginning to happen - every so slowly - but people are beginning to use GmailL.com as thier primary email client [...]

By |2018-05-03T21:25:53-07:00February 5th, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Rapportive for Real Estate
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The Power of Benchmarking – MFRMLS Experiences New Heights in Customer Satisfaction

The Power of Benchmarking WAV Group strongly believes that you cannot accomplish what you cannot measure. How do you know if your customers are loyal fans and would recommend you to others? By asking them, of course.   And not just asking them on occasion, but every time anyone in your organization connects with them in any way. We have witnessed significant improvements in customer satisfaction when a MLS regularly measures satisfaction levels and then, of course, continues to improve in the areas where they have received suggestions for improvement. Why does satisfaction matter? After all MLSs for the most part [...]

By |2018-05-03T21:25:53-07:00February 4th, 2011|Main category, MLS Insights|Comments Off on The Power of Benchmarking – MFRMLS Experiences New Heights in Customer Satisfaction
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MLSs need to protect their brand

Real Estate agents and brokers somehow believe that the keyword “MLS + CityName” is an important search term to drive qualified visitors to their website. According to the WIN Reports by WAV Group - these agents and brokers are correct! The search term MLS+cityname, like San Francisco MLS is very popular - and this is true of every metropolitan area that we study. The reasoning is also sound - the MLS has the most accurate and complete listing data on the internet and it is a great place to find a qualified agent. Why wouldn’t a consumer want to start their real [...]

By |2018-05-03T21:25:53-07:00February 3rd, 2011|Main category, MLS Insights|Comments Off on MLSs need to protect their brand
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MRED sets standard of excellence in MLS press communications

WAV Group tries to highlight Standards of Excellence by MLS service providers. This one caught our eye today. MRED is among the largest and most progressive MLS service providers in the nation - serving more than 40,000 subscribers and hosting a leading level of property records. In a press release today, they received national press coverage regarding the health of the real estate market in Chicago and surrounding marketplace they serve. Moreover, the press release highlights how vital the MLS service is to agents, brokers, appraisers and the consumers that they serve. Components of the press release that are newsworthy [...]

By |2018-05-03T21:25:53-07:00January 31st, 2011|Main category, MLS Insights|Comments Off on MRED sets standard of excellence in MLS press communications
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Divided we get conquered!

Can’t we all just get along? Last week at Inman Connect in New York City, I was invited to share the Top 5 questions MLSs should address in the next year.  I reserved one of my five points to one of the key dysfunctions I have observed in our industry - Internal Squabbling.   As the market gets tighter and budgets gets strained, we see more and more examples of discord between real estate organizations supposedly all designed to serve the needs of real estate professionals.  In some regions we see local real estate associations engaging in predatory practices, trying [...]

By |2018-05-03T21:25:54-07:00January 22nd, 2011|Broker-Agent Information, Main category, MLS Insights|Comments Off on Divided we get conquered!
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Technology Company Seeks New Product Manager

WAV Group has been retained to help Courthouse Retrieval System (CRS) recruit a new Product Manager, with knowledge of the real estate and/or banking industry, to work from the company’s Knoxville location, who will oversee development of the requirements and ongoing enhancements for each of the CRS products and also identify new areas for product development.   For more information or to apply for the position please contact Mike Audet at mike@wavgroup.com 716-839-4628, or Marilyn Wilson at 805-473-9119.  The full job description is listed below.         POSITION TITLE: Product Manager REPORTS TO: Chief Operating Officer CLASSIFICATION: Exempt [...]

By |2018-05-03T21:25:55-07:00January 6th, 2011|Broker Technology Research, Broker-Agent Information, Main category, MLS Insights, Press Releases, Product Management|Comments Off on Technology Company Seeks New Product Manager
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Digital Life Clean Up

On the eve of welcoming in a new year, there are a couple of Digital Life Clean Up items that you may want to consider. Update your Social profiles If you are like me, you probably have accounts on Facebook, Linkedin, Twitter etc. It is a good idea to look at your profile on all of these social networks and update them to reflect the things that happened in your life this year.  Start with updating your photo. Linkedin There are new features, called SECTIONS on Linkedin that have been added this year when you are updating your profile, you may [...]

By |2018-05-03T21:25:55-07:00December 31st, 2010|Main category|Comments Off on Digital Life Clean Up
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WAV Group Property Indexing White Paper

WAV Group is proud to release this property indexing white paper to explain NAR’s policy on indexing listings. The paper provides an overview of indexing, the process used by search engines to catalog information on the internet. Click the image to download the paper for free. In order for MLSs to enforce IDX rules and regulations, they must understand indexing. Furthermore, anyone operating an IDX website needs to understand indexing and the advantages that it offers to search engine optimization and online competition. Non-IDX property search websites like Trulia, realtor.com and others have been indexing listings for years, and as [...]

By |2018-05-03T21:25:56-07:00December 12th, 2010|Main category, MLS Insights, Reports, Suveys and Research|Comments Off on WAV Group Property Indexing White Paper
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Happy Techsgiving!

Today is a great day for our family!  Back in 2002 we were blessed with the first of our child, Alexandra!  It will forever be a special day for us! Each of us have great things to be thankful for this year….. It hasn’t been an easy year for the real estate industry, but at the end of the day the industry is growing stronger - we’re getting more nimble, we’re doing more with less and we’re learning how to let go of some of our outdated traditions. While to some technology is not something to be celebrated, on this [...]

By |2018-05-03T21:25:56-07:00November 25th, 2010|Main category|Comments Off on Happy Techsgiving!
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Listhub launches the ScoreCard Magazine

Sundays are for surfing, and one of my favorite places to surf periodically is the ListHub Dashboard. Every real estate broker or MLS who is syndicating listings via Listhub should frequently check into the dash board to stay abreast of changes to Listing Syndication. Listhub does an excellent job of communicating where listings are going; what the terms of use are for each site; detailed information on re-syndication to other sites; data refresh frequency; support response times; and many other interesting facets of online data management. On November 14th, 2010, Listhub launched an online magazine that summarizes each syndication site. It is [...]

By |2018-05-03T21:25:57-07:00November 21st, 2010|Main category, MLS Insights|Comments Off on Listhub launches the ScoreCard Magazine
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