WAV Group recently fielded its WAV Group 2019 CRM Effectiveness Study. The study distributed to 71,581 brokers across the country clearly demonstrated that Client Relationship Management (CRM) solutions are becoming mainstream.
North Carolina Regional Multiple Listing Service (NCRMLS), located in the stunning Coastal Carolina region on the Eastern side of North Carolina is seeking a new Chief Executive Officer.
Love to see smart strategic moves in the real estate technology community like the one we saw today from Homespotter! Aaron Kardell, one of the best and brightest and CEO of Homespotter just acquired Spacio. For those of you that don’t know them Spacio is a tool that helps make the lead generation that happens at Open Houses much more effective. With this new combination agents will be able to generate leads from their mobile platform and make the time at Open Houses much more productive. Love to see solutions that make it easier for brokers and MLSs to [...]
Happy New Year! At this time of year, we all have high hopes of making moves on the areas that we know to improve on. Many MLS organizations are worried they maybe falling behind and putting themselves at risk of becoming obsolete.
I love it when CTO’s and technology leaders take pride in their work. They believe they can do anything and many times they are absolutely right! A tech leader with a unique understanding of a company’s customer base coupled with the unique strengths of the organization is in a great position to create innovation that cannot be built by anybody else. There are sometimes though when technology teams take this philosophy too far. They believe they can build EVERYTHING their company needs. They don’t trust or respect third party companies that possess a deep understanding of a particular type of [...]
Do you want to be the best MLS you can be? Are you interested in what your members and REALTORS® across America have to say about the services and support that MLSs offer?
Today, First Multiple Listing Service(FMLS) named Jeremy Crawford, a seasoned MLS and technology executive as its new President and Chief Executive Officer. Jeremy will also be joining the FMLS Board of Directors. According to Cantey Davis, current President, and FMLS Board Member, “We’re thrilled to have Jeremy coming on board with us. His unique blend of talents is rarely found in the real estate industry: He is a proven technologist, skilled communicator and accomplished business leader.” Crawford comes to FMLS from his role as Chief Executive Officer of the Real Estate Standards Organization (RESO). During his tenure with RESO, membership [...]
There isn’t a company in real estate that does not believe that it pays attention to the needs of its customers. We all want to think that every one of our customers would give us a 5-star rating, but we know deep down inside that is not the case. Because we interact with our customers every day, we do have some sense of what they are looking for. Here’s the problem though…. We don’t TALK to every one of our customers regularly – the silent majority are out there forming opinions without ever talking to their MLS, Association or brokerage directly.
MLS of Choice went into effect in July this year. Some in our industry were fearful that MLS of Choice was going to dramatically change the game. They believed that brokers would immediately drop member of their secondary MLS memberships or would move to the lowest price provider in the region.
As we end 2018, now is a great time to sit back and reflect on the best ways to help prepare your organization for the inevitable evolutions and revolutions we will experience next year.
Our industry needs to find meaningful ways to support new thinking and innovation. I recently put myself in the shoes of a start-up and found out just how difficult it REALLY is to leverage MLS information. We have made it REALLY hard for the smart 16 year old in her garage to build the next big thing for a brokerage. Frankly, even well-established tech companies have major challenges working with more than 600 organizations. Refer to my commonapp article for more on that topic. Let’s put ourselves in the shoes of a tech start-up. They have built something interesting. [...]
Our industry loves shiny objects! We’re also looking for the next goose that is going to lay golden eggs at our feet. This year the promise of greatness has been tied to technology investments. From Open Door to Compass to Keller Williams and a whole bunch in-between, brokerages are lining up to claim their rightful place as a technology company.