Training is a key contact point for MLSs to encourage participation from their subscriber base. We find that one of the largest hurdles to technology adoption is understanding how that technology works and connects to their day-to-day activities as an agent.
At WAV Group, we have been helping MLSs and associations measure their success and helping them find the areas to improve. These years of experience of hundreds of surveys has led to the creation of the first Customer Experience Index (CXI) for the real estate industry.
The hybrid workplace is likely here to stay: Common hurdles and best practices for MLSs and associations
As an essential job throughout the pandemic in most states, real estate agents continued to help people find the American dream of homeownership. The MLS organizations that supported them did what was necessary to support the local market as they always have, just in new ways.
RETS, the outdated data transport method that was launched in the last century is finally going to be replaced by the RESO Web API, today’s method for efficiently building and deploying data dependent real estate technologies.
A leading real estate brokerage located in the Southeast US has an opportunity for a strategy-driven technology leader. This position is an opportunity to collaborate with the executive leadership to develop a strategy and then deliver the technical implementation plan with the technology team. The brokerage is looking for a dynamic leader who can communicate well at all levels of the organization and can articulate technology in business terms. You will be leading a technology team that manage and maintain in-house applications, corporate networks, cloud services and deliver an exceptional experience in customer service and support. In addition, you are [...]
As the vaccines are making it possible to return to the office, many of the MLS and association clients that WAV Group has met with have begun weighing the pros and cons of reopening their offices. Our new study explores this issue with insights from over 100 MLSs and associations nationwide.
Delivering MLS services that resonate with every segment of your customer base is getting ever more challenging. Every person on the staff has to be sensitive to the diverse needs of MLS subscribers and participants. To help organizations with this challenge, the Council of MLS offers a strong suite of training tools called the CMLX series.
With the purchase of Remine, the four participating MLSs – FMLS in Atlanta, Miami REALTORS® in Miami, Heartland MLS in Kansas City, and Austin Board of REALTORS in Austin, Texas - will be able to shape the offerings of Remine to support business success for both practitioners and MLS organizations.
The Council of Multiple Listing Services (CMLS) named Brian Donnellan, President and CEO of Bright MLS, the seventh recipient of the Shuttleworth MLS Executive of the Year Award during the virtual CMLS conference (CMLS2021) on September 22.
A humble customer servant; Kathy goes to the mat for her brokers everyday - driving home technology innovation and business-friendly policies, training and support. She is a joy to work with and has found a winning way for a privately-owned MLS to work productively with NAR policies and programs. So well-deserved! Hats off to you Kathy!
Congratulations CMLS for a great addition to your team TJ Bolan! His depth of expertise as a rising star at Northwest MLS blended with his experience launching 80 new markets for REDFIN makes him an ideal Director of Programs! We are honored that WAV Group was able to recruit TJ For this pivotal position!
There is a bill gaining traction that will change the governance of the Consumer Financial Protection Bureau away from one executive to a bi-partisan board of five leaders. The goal of the governance change is to make the CFBP more inclusive and more considerate of changes to consumer credit, based on input from the real estate and mortgage industry, as well as consumers.