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21 04, 2014

Broker AVMs

By |2018-05-03T21:24:13-07:00April 21st, 2014|Broker Technology Research, Main category, Our Services|2 Comments

One of the core services of brokerages and their agents is pricing property. In the olden days, it was less scientific than it is right now. On an individual property, agents deliver CMAs or BPOs. Today, using MLS data, brokers are now automating their services. Sometimes this service is called Automated Valuation Modeling, or AVMs. There is a healthy and robust marketplace for AVMs in the financial services industry. Banks want to know the debt-to-equity ratio on homes they hold mortgages on. They also want to use AVMs as a method to validate home appraisals. The government uses AVMs to [...]

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11 02, 2014

Association Standards – It’s definitely TIME!

By |2018-05-03T21:24:16-07:00February 11th, 2014|Broker-Agent Information, Main category, Our Services|8 Comments

Jeremy Conaway, Dale Stinton, and Bob Moline used the Swanepoel Trends report to push the real estate elephant into the spotlight in America. There are simply too many REALTOR® Associations not providing adequate service and support to their members. Today, 1100 of the 1400 REALTOR® Associations in America have fewer than 300 members. Many of these smaller organizations have a difficult time delivering the depth of services and training REALTORS® need to effectively serve the needs of their clients and stay relevant with all of the technology options available to today’s demanding consumers.  At the end of the day, real [...]

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4 02, 2014

Swanepoel Trends Report Book Review

By |2018-05-03T21:24:17-07:00February 4th, 2014|Main category, Press Releases|2 Comments

If you buy one book this year, make it the Swanepoel Trends Report. It is excellent. Swanepoel took a different approach to his annual report this year and its brilliant. Swanepoel outlines 10 topics and invites industry leaders to write a page or two about their impression. At the end of the chapter, he wraps it all up into a summary. Gary Keller on Change and Innovation states that there ”is a battle over who will provide the public with their listing data….brokerages are beginning to realize that if they don’t step up and become the solution they will at [...]

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9 01, 2014

Howard Hanna and William E Wood Join Together

By |2018-05-03T21:24:19-07:00January 9th, 2014|Broker Technology Research, Main category, Press Releases, Strategic Planning|Comments Off on Howard Hanna and William E Wood Join Together

In a press release today, Howard Hanna and William E Wood have reached an agreement whereby Howard Hanna has purchased William E Wood. The Hanna family of companies now reaches from Michigan through Ohio, down through Pennsylvania extending into Virginia and the Carolinas. Following their successful acquisitions of the past with Smythe Cramer, Realty One, Edward Surovell Realtors and others. They do not have any plans to make changes at William E. Wood. The executive team will remain in place along with the brand. William E Wood is a great company and the Hanna's intended to work hard to keep [...]

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11 10, 2013

Brokers: Total Transparency of Agent Performance & Activity Is Here

By |2018-05-03T21:24:25-07:00October 11th, 2013|Broker-Agent Information, Main category, Technology Evaluation|4 Comments

Lead management services have been around in some format for years, of course, and many tech companies have been putting a lot of effort into delivering tools that tie the broker, office manager, and team leader.  Agents historically (and still today) are inconsistent at best with responding to online leads (and are usually worse at follow-up). Brokers need to fix this! CRM providers are responding to two trends we see emerging that are changing the landscape of lead management for brokers. The first one is confounding. Agents want syndication and online advertising but only respond to about 1 in 4 [...]

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26 08, 2013

More Brokers Offering More Services

By |2018-05-03T21:24:29-07:00August 26th, 2013|Broker Technology Research, Broker-Agent Information, Main category|2 Comments

WAV Group consults primarily with enterprise brokerages who offer full services. We frequently refer to full services as home services, not to be confused with the Berkshire Hathaway company of the same name. Home services refer to the variety of needs that a customer has during a real estate transaction and beyond. In the residential real estate, this may take the form of Mortgage Services, Homeowners Insurance, Title Insurance, Home Warranty. Some residential companies even offer contractor services, maintenance services, landscaping services. Resort areas have brokers who offer concierge services where they will clean your home before and after your [...]

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16 08, 2013

Top 5 Ways to Become More Relevant with Consumer Research

By |2018-05-03T21:24:29-07:00August 16th, 2013|Broker-Agent Information, Main category, MLS Insights, Suveys and Research|Comments Off on Top 5 Ways to Become More Relevant with Consumer Research

The real estate industry suffers from what I call the “lowest common denominator” phenomenon. Every one of the business models in the industry – associations, MLSs and brokerages are built on attracting and retaining as many agents as possible.   Many real estate entities collect monies every month from every participant – regardless of their productivity.  While these models each have their own reasons to exist, they have created a major problem in my view.  Real estate organizations are so busy attracting sales professionals that many ignore the needs of the most important group – the customer. It’s no wonder that [...]

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25 06, 2013

A new tenor to integrated solutions for brokerage

By |2018-05-03T21:24:32-07:00June 25th, 2013|Broker Technology Research, Broker-Agent Information, Main category, Marketing|Comments Off on A new tenor to integrated solutions for brokerage

I was in Seattle a few weeks ago visiting a broker when I encountered the Trulia team in the airport heading over to Market Leader. During the entire flight home my head spun with ideas about how these two companies would blend their talents to serve consumers and the real estate community better. We have clients who leverage these companies to their fullest, and others who don't. It has never been the providence of a consultant to champion one strategy over another. Helping others execute the strategy that is right for their business to maximize their opportunity is our charge. [...]

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17 06, 2013

More MLSs launch FIND search from MOVE

By |2018-05-03T21:24:33-07:00June 17th, 2013|Broker-Agent Information, Main category, MLS Insights|Comments Off on More MLSs launch FIND search from MOVE

Move spread the news this morning that MRED (Chicago) MLS PIN (Boston and most of Mass) and SFAR (San Francisco) have all entered into agreements to offer the FIND product. If you are not familiar with FIND, it is a product that was the early candidate for the National Association of REALTOR's Property Library. It ties all of the active listing data on Realtor.com to a suite of extensive property attributes ranging from demographic data to flood maps to airplane fly over zones and noise. The Find products sits at the top of the page when the agent is logged [...]

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8 05, 2013

How to Succeed with eCommerce

By |2018-05-03T21:24:36-07:00May 8th, 2013|Main category, MLS Insights|Comments Off on How to Succeed with eCommerce

Many MLSs are now considering offering additional products and service to their members. MLS leaders like MRIS, Metrolist and IRES have made forays into the eCommerce space and are leading the industry to figure out the best methods and promotional paths to success with eCommerce. While the concept of generating more revenue per member is an attractive concept, it is not nearly as easy as one might think. The most successful programs are borne out of constant offer, copy and pricing testing.  Like every eCommerce site online today, customers don’t simply show up and push the “buy now” button. They [...]

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8 05, 2013

HAR.com Keeps on Rolling

By |2018-05-03T21:24:37-07:00May 8th, 2013|Broker-Agent Information, Main category|1 Comment

The Houston Association of REALTORS (HAR) hit a significant milestone this month. They supported their brokers and agents in eclipsing the mark of 1 million transactions representing $190 Billion in real estate sales. I really appreciate the way HAR keeps track of everything, with clear focus on where they started and the progress that they have made on behalf of their members over time. WAV Group partner, Victor Lund discussed this success with Houston Board Chairman, Danny Frank. To begin with, Danny Frank is one of the most genuine, humble, and sincere leaders of any large real estate organization that [...]

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15 04, 2013

How Leading MLSs Are Winning with Public Service Apps

By |2018-05-03T21:24:38-07:00April 15th, 2013|Broker Technology Research, Broker-Agent Information, Main category|Comments Off on How Leading MLSs Are Winning with Public Service Apps

First-time home buyers are necessary for a healthy housing market, but their needs and behaviors have changed. This group is doing more research in advance of working with an agent, and it's no surprise that their research is happening online. In fact, real estate related searches on Google.com have grown more than 200 percent over the past four years, with frequently searched terms like FHA loan, home grants and homebuyer assistance. Are your MLS core services prepared to serve these buyers? Join MLS leaders John Mosey of NorthstarMLS and Merri Jo Cowen of My Florida Regional MLS for a discussion about [...]

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