Getting AI Adoption Right Inside a Brokerage
AI adoption inside a brokerage is rarely about the technology alone. It hinges on trust, usability, and how people feel once the tool becomes part of daily work. In a recent video interview, Dean Rouso, Senior Vice President of Strategic Initiatives at Baird & Warner, shared what the first months with REMI, the brokerage's AI-powered support assistant, actually looked like on the ground. The video is worth watching in full. Watch Now Early Access Built the Foundation Rouso did not flip a switch and hand AI to 2,800 agents. He gave managers 30 days of access first and asked them [...]







