Do Your Subscribers Know What Direction You are Headed?

In the WAV Group Customer Experience Index survey launched this year, we measure subscriber perceptions of where the organization is headed. While most participating MLSs are perceived to be moving more in the right direction than the wrong, there is room to drive home a more clear-cut understanding of the key priorities of the MLS. We find two overall culprits for subscribers who don’t believe their MLS is moving in the right direction. So let’s take a look at the two main hurdles I have seen MLSs struggle with over the years. 

By |2025-03-16T05:34:43-07:00October 28th, 2022|MLS, MLS Insights|Comments Off on Do Your Subscribers Know What Direction You are Headed?
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Switching Technology Needs to Deliver an Improvement of 10x

WAV Group is conducting a national study for brokers only to take the temperature of the current market of real estate brokerage technology. This type of research tells you a few things. First, it tells you what you need to focus on. Secondly, it allows you to track satisfaction with the products that you have replaced to see if you have moved the needle.

By |2022-10-26T12:30:24-07:00October 27th, 2022|Broker Information, Broker Technology Research, Business Intelligence, Our Company, Our Services, Real Estate Technology, Suveys and Research, Technology, Technology Evaluation|Comments Off on Switching Technology Needs to Deliver an Improvement of 10x
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What is the most valuable service buyer agents provide?

One encouraging finding from the study was the high percentage of overall buyer satisfaction with the value provided by their agent. 88% of respondents thought that their agent earned the commission that they received on the home purchase. This is good news for an industry that has seen many “industry disruptors” enter the marketplace over the last several decades.

By |2025-03-16T05:33:52-07:00October 26th, 2022|Broker-Agent Information, Research, Suveys and Research, WAV Group Research|Comments Off on What is the most valuable service buyer agents provide?
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Defending Against Ransomware Attacks and Other Cyber Security Tips

October is cyber security month and everyone operating real estate systems needs to be vigilant to reduce the likelihood of getting hacked. This post was inspired by an article in the recent CoreLogic RESMagazine by Matt Cohen about Security Auditing vs. Penetration Testing.

By |2022-10-31T11:32:04-07:00October 25th, 2022|Real Estate Technology, Security and Privacy, Technology, Technology Evaluation|Comments Off on Defending Against Ransomware Attacks and Other Cyber Security Tips
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A big jump up for hot PropTech startup zavvie

MoxiWorks is a real estate industry titan, serving 800 brokerages and their 400,000 agents, connected to over 500 MLSs and 150-plus tech partners. Today, zavvie announced integration with MoxiWorks, making its white label marketplace for brokerages and vastly expanding its ability to offer iBuyers and Power Buyers solutions with the addition of MoxiWorks powered brokerages. zavvie integrates with MoxiPresent, known as the easy-to-use, feature-stuffed, and ultra-versatile real estate presentation builder. MoxiPresent can now showcase instant iBuyer offers for sellers and information about Power Buyers, including “cash offers” and “buy before you sell” modern bridge solutions for buyers and current homeowners. [...]

By |2022-10-25T08:56:51-07:00October 25th, 2022|News, Partnerships, Press Releases, PropTech, Real Estate Technology, Uncategorized|Comments Off on A big jump up for hot PropTech startup zavvie
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Facebook Death by Advertising and the Broker Public Portal

By now, you likely know that the Broker Public Portal and Homesnap have dissolved their joint venture. Much in the way that social media sites should hold true to limiting algorithm advertising and display all of my friend's feeds, the Broker Public Portal will display every listing and are committed to being ad-free.

By |2022-10-20T12:55:25-07:00October 24th, 2022|Broker Information, Broker Public Portal, Business Intelligence, Industry Observations, News|1 Comment
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Where Will Zillow Go Next?

This week, Zillow announced that Stan Humphries is retiring. He is an economist and the person that some have called the father of the Zestimate. The primary reason we looked at Zillow’s financial history today was in reference to this change in leadership.

By |2022-10-24T18:03:33-07:00October 21st, 2022|Broker Information, Data-Driven Culture, Industry Observations, News|Comments Off on Where Will Zillow Go Next?
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GO Network Grows Through Training

One undeniable superpower of the Keller Williams brand is training. Keller Williams GO Network has taken education of their agents to the next level. While Keller Williams is not the only company focused on training, they do happen to be revered by many, to be the leader in education and training in the real estate industry.

By |2022-10-19T13:48:48-07:00October 20th, 2022|Broker Information, Broker-Agent Information, Business Intelligence, Follow the Leader|Comments Off on GO Network Grows Through Training
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California Rental Listing Service Launches

In a joint press release, the CALIFORNIA ASSOCIATON OF REALTORS® (C.A.R.) and Rental Beast announced they are partnering up to launch a California statewide rental search site. The plan is for the state to sponsor the program that invites REALTORS®, brokers, and their MLSs to collaborate on delivering the most comprehensive rental search serving consumers across the state, and America.

By |2022-10-18T19:39:21-07:00October 19th, 2022|MLS, MLS Insights, News, Partnerships, Press Releases, Real Estate Technology, Rentals|Comments Off on California Rental Listing Service Launches
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Building a Fast-Growing Company

There is no doubt that entrepreneurs with a successful track record and celebrities with plenty of name recognition have a fast track to successful launches. When companies tie great products with influencer marketing to drive product launches, this is an achievement that normally takes years to accomplish. If you have a product launch in your future, WAV Group would love to discuss the right strategy that will power up your success.

By |2022-10-12T17:19:26-07:00October 17th, 2022|Marketing, Our Services, Partnerships, PropTech, Thought Leadership|Comments Off on Building a Fast-Growing Company
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May I have Your Attention Please

In our efforts to stay connected, we connect to everything and often connect to many things at once. Our efforts to stay connected are notably separating us from the strong bonded connections that we need to succeed. Do you command attention with the people that are important to your success?

By |2022-10-12T14:44:24-07:00October 14th, 2022|Clients, Our Services, Thought Leadership|Comments Off on May I have Your Attention Please
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Homeowners Under Management is the Future of Procuring Cause

From our perspective, the future is homeowners under management. Define that in your business and you are bound to succeed. Every human interaction with homeowners is a sensor that informs the consumer of your commitment to serving them, and the affirmation that they entrust you with the roof over their head. 

By |2022-10-12T14:18:57-07:00October 13th, 2022|Broker Information, Business Intelligence, Industry Observations, Real Estate Technology, Technology|3 Comments
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