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28 03, 2023

The WAV Group 2023 Brokerage Technology Study

By |2023-03-28T11:31:45-07:00March 28th, 2023|, |Comments Off on The WAV Group 2023 Brokerage Technology Study

The WAV Group 2023 Brokerage Technology Study is a comprehensive survey that provides insights about the impact and perceived business generation value of their respective technology suites. This report is an essential resource for brokers and MLSs looking to stay ahead of the competition by improving their technology solutions, addressing issues with data integration, and increasing technology engagement. This study covers technology offerings, satisfaction, perceived value, interoperability, and technology awareness and engagement. The 2023 Brokerage Technology Study is now available for purchase, providing access to valuable insights and actionable recommendations that can help drive business growth. Don't miss out on [...]

21 03, 2023

Dream Job Alert: NIRA MLS Seeks Director to Elevate Service & Growth

By |2023-03-21T13:22:45-07:00March 21st, 2023|Announcements, MLS, Recruiting|Comments Off on Dream Job Alert: NIRA MLS Seeks Director to Elevate Service & Growth

The Northwest Indiana REALTORS® Association Multiple Listing Service is looking for its next progressive Director of MLS to take the 4,000+ subscriber MLS to its next level of prosperity, relevance, and growth. In 2022, NIRA MLS helped facilitate nearly 11,000 transactions representing approximately $3.5 billion in sales volume.

9 03, 2023

[WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report

By |2025-03-16T05:42:43-07:00March 9th, 2023|MLS, MLS Insights, Webinars|Comments Off on [WEBINAR] The Future of MLS Customer Satisfaction: The WAV Group Customer Experience Index Report

The real estate industry is challenging and agents today need all the support they can get to keep their businesses successful. That's why it's important to take advantage of tools and resources that can help improve the MLS experience for your subscribers. The WAV Group Customer Experience Index (CXI) Report is one such tool that provides comprehensive insights into customer satisfaction, and it's something that every MLS organization can benefit from. 

9 03, 2023

Clear brand messaging and value proposition is important for your MLS

By |2025-03-16T05:41:55-07:00March 9th, 2023|Marketing, MLS, MLS Insights|Comments Off on Clear brand messaging and value proposition is important for your MLS

As real estate professionals, your customers understand the value of building brand awareness and communicating their value proposition. As a multiple listing service, you should never take for granted that your customers know you and truly understand all you can offer them. One of the insights the WAV Group Customer Experience Index revealed is that sometimes REALTOR associations that also run an MLS could improve customer satisfaction by more clearly communicating the MLS’s brand and value proposition, separate from the association.

8 03, 2023

[WEBINAR] Marketing Best Practices: A Broker’s Guide to Marketing Smarter, Not Harder

By |2025-03-16T07:16:51-07:00March 8th, 2023|Broker Information, Marketing, Webinars|Comments Off on [WEBINAR] Marketing Best Practices: A Broker’s Guide to Marketing Smarter, Not Harder

Marketing your brokerage isn’t about better ideas, it’s about better execution!  When done right, marketing can boost awareness for your brand, position your company as the perfect solution for prospective customers, aid in recruitment and retention, and drive leads and sales.  But, the hard truth is that marketing doesn’t always work and there are many common pitfalls that can easily be avoided.

1 03, 2023

MLS Now Creates an OMT to Complement their CMT Leadership Group

By |2023-03-09T07:06:41-08:00March 1st, 2023|MLS, MLS Insights|Comments Off on MLS Now Creates an OMT to Complement their CMT Leadership Group

MLS Now has developed an organizational structure to streamline the operational flow between the CMT, OMT, the Board of Directors and operations within.

9 02, 2023

The Broker’s View of Homeowners Under Management

By |2023-02-08T16:23:12-08:00February 9th, 2023|Broker Information, Broker-Agent Information, Webinars|Comments Off on The Broker’s View of Homeowners Under Management

Last week, the Broker Resource Network hosted a webinar for their members to discuss an emerging topic in real estate called Homeowners Under Management. It is a different perspective on how firms, teams, and agents approach client relationship management, and it marks a sea change in thinking that WAV Group believes is very important for the future of our industry.

2 02, 2023

Dave Howe to be Chief Executive Officer of MetroList in addition to his role as President.

By |2023-02-02T12:46:41-08:00February 2nd, 2023|Announcements, MLS, MLS Insights, Press Releases|Comments Off on Dave Howe to be Chief Executive Officer of MetroList in addition to his role as President.

Congratulations to Dave Howe on his appointment as the Chief Executive Officer of MetroList MLS. Dave has been instrumental in enhancing the customer experience at MetroList for many years. He and his team have also established a strong business partnership with brokers in their market, delivering thousands of leads that comply with the Fair Display Guidelines, further strengthening their business generation partnership and brand value for subscribers.

6 12, 2022

2023 REACH Applications Now Open

By |2025-03-16T05:39:19-07:00December 6th, 2022|Announcements, Press Releases, Real Estate Technology|Comments Off on 2023 REACH Applications Now Open

CHICAGO (December 6, 2022) – Second Century Ventures, the strategic investment arm of the National Association of Realtors®, opened applications today for the 2023 U.S. REACH and REACH Commercial technology growth programs. SCV, the most active global venture fund in real estate technology, operates the award-winning REACH program across North and South America, Europe, Australia and Asia-Pacific.  

21 11, 2022

Connecting Your Technology to Your Members’ Current Pain Points

By |2025-03-16T05:35:38-07:00November 21st, 2022|Associations, MLS, MLS Insights, Technology|Comments Off on Connecting Your Technology to Your Members’ Current Pain Points

What is the most important technology, outside the MLS listing database, that you offer to your customers?  The answer is — it depends.  What is important to your customers is having the right technology solution to solve the challenge they are facing right now, and that changes.

1 11, 2022

New 2022 Realtor Tech Survey Reveals Advances, Shortcomings

By |2022-10-31T11:11:11-07:00November 1st, 2022|Announcements, Broker-Agent Information, NAR, News, Real Estate Technology, Research, Technology|Comments Off on New 2022 Realtor Tech Survey Reveals Advances, Shortcomings

Today the National Association of Realtors released its annual Technology survey of members, one of my favorite yearly research studies. With over 2,400 responses, it provides excellent insight into how tech innovations are impacting the real estate business now and in the future. Not many surprises, but this new research confirms the acceleration of tech adoption as one positive factor fueled by the pandemic. Here are some quick highlights: -eSigning rules: Looking back at the last 12 months, respondents ranked eSignatures as the most impactful tech tool (79%), with lockboxes (67%) and local MLS apps/technology (67%) tied for second place. [...]

28 10, 2022

Do Your Subscribers Know What Direction You are Headed?

By |2025-03-16T05:34:43-07:00October 28th, 2022|MLS, MLS Insights|Comments Off on Do Your Subscribers Know What Direction You are Headed?

In the WAV Group Customer Experience Index survey launched this year, we measure subscriber perceptions of where the organization is headed. While most participating MLSs are perceived to be moving more in the right direction than the wrong, there is room to drive home a more clear-cut understanding of the key priorities of the MLS. We find two overall culprits for subscribers who don’t believe their MLS is moving in the right direction. So let’s take a look at the two main hurdles I have seen MLSs struggle with over the years.